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Welcome to our Help Center. Take a look at some of the most common questions we've received from our customers.
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HOW DO I SCHEDULE MY EVENT ?
The first step in our negotiation is to separate the date of your event with the desired product or service, with the payment of 20%; of the total purchased. For our part, we guarantee the integrity of the prices of direct services with our brand, as well as the availability of the agreed date. On your part, the contribution of your deposit (non-refundable) that denotes the commitment in said relationship
WHAT IS THE PROCESS OF DESIGNING AND CREATING MY EVENT?
With the signed contract and minimum 20%. We proceed to the design process. This consists of 4 basic dynamics: 1-BRIEFING 2-SKETCH 3-SAMPLE 4-DELIVERY depending on the magnitude and budget of this each dynamic is subdivided at the same time. for example, in the ''sample'' we will show you our design proposal between (1-4). 1-VISUAL PROPOSAL 2-MICRO EVENT 3-GENERAL DESIGN IN 2D 4-3D DESIGN OR RENDERING.
WHAT IS THE METHOD OF PAYMENT?
4 BASIC STEPS 1- Date reservation (A-$500.00 OR 20%) 2-For reservation with the minimum, complete the maximum 20% 8 days after the reservation. (if 20% the design process is not started). 3- The remaining 80% and any additional service contracted must be paid 31 days before the event. additional payments are accepted during that period; Optional at your convenience.